This Privacy notice contains important information about the information we collect through this site and through use of our services. It contains details of who we are, how and why we collect, store, use and share personal information together with your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a complaint. We ask that you read this carefully.
Upstairs is a trading name of Upstairs Regional Incubator Bathurst Ltd (ABN: 16 621 542 381).
In order to provide our services, we collect, use and make available certain personal information. We do this in accordance with the principles set out in this Privacy Notice, and in compliance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).
For the purposes of PPIP Act, we are a “controller” of personal information.
The personal information we collect and use in the course of operating this website and providing services is provided below.
This site, like many others, uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the US. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
More information about how Google uses this information can be found here.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
We will retain your personal information for as long as is necessary to fulfil the purposes outlined in this Policy, except where a longer period is permitted or required under applicable law.
In providing the services through this website, we work with third parties. Where we transfer your personal information to a third party we will ensure that adequate safeguards are in place that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you of a suspected data security breach where we are legally required to do so.
We hope our team would be able to resolve any query or concern you raise about our use of your information.
The PPIP Act also gives you right to lodge a complaint with a us or the NSW Ombudsman. Please submit your concerns or complaints to Upstairs at email@example.com
If you feel your complaint has not been adequately addressed by Upstairs, you have the right to contact the NSW Ombudsman at firstname.lastname@example.org
If you have any questions about this Privacy Notice, or the information we hold about you, please contact our team via email at email@example.com
By Post: Upstairs Regional Incubator Ltd, Level 1/203-209 Russell St, Bathurst NSW 2795.
This privacy notice was published on 8 July 2020.
We may change this privacy notice from time to time, when we do, we will inform you via email if you have a registered membership with us.